Privacy Policy and End User License Agreement

Privacy Policy and End User License Agreement

Effective Date: July 20, 2025

1000containers LLC
1300 E Riverside Dr, Suite D806
Austin, TX 78714
support@1000containers.com

Privacy Policy

1000containers LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, communications, and services.

1. Information We Collect

We may collect the following types of information:

a) Business Information

  • Company name, shipping address, billing information

  • Contact person’s name, phone number, email address

  • Tax ID, reseller certificate, or business license (if applicable)

b) Website Usage Data

  • IP address

  • Browser type and version

  • Pages visited, time spent on the site, and referring URLs

  • Cookies and tracking technologies (see Section 5)

c) Communications

  • Emails, forms, and other correspondence sent to or from our team

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders and shipments

  • Respond to inquiries and provide customer support

  • Send order confirmations, invoices, and logistics updates

  • Improve our website and services

  • Send marketing or promotional materials (only if you opt in)

3. How We Share Your Information

We do not sell your information. We may share your data with:

  • Logistics partners (to deliver goods)

  • Payment processors (to complete transactions)

  • CRM or marketing platforms (for customer communication)

  • Legal authorities (when required by law)

4. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your information. However, no online transmission or storage method is 100% secure. We encourage you to use secure channels when submitting sensitive data.

5. Cookies and Tracking Technologies

We use cookies and third-party analytics tools (like Google Analytics) to understand how users interact with our website. These tools may collect non-personal information for performance monitoring and marketing purposes. You can disable cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

  • Access or update your personal information

  • Opt out of marketing emails at any time

  • Request deletion of your data (where legally allowed)

To exercise these rights, contact us at: support@1000containers.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing any information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.

9. Policy Updates

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date.

10. Payment Processing Disclosure

If you use services on our platform that involve financial transactions, please note that payment processing services are provided by Intuit Payments Inc. and are subject to their terms of service and privacy policy. By using these features, you also agree to be bound by Intuit’s applicable terms.

End User License Agreement (EULA)

1. Acceptance of Terms

By accessing or using our website, platform, APIs, or related services (“Services”), you agree to be bound by this End User License Agreement (“Agreement”). If you do not agree to these terms, do not use the Services.

2. License Grant

1000containers LLC grants you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes only, subject to this Agreement.

3. Restrictions

You agree not to:

  • Copy, modify, or reverse engineer the Services or any part of our platform

  • Use the Services for any unlawful purpose

  • Resell or sublicense the Services without our prior written consent

  • Interfere with or disrupt the integrity or performance of the Services

  • Attempt to gain unauthorized access to any portion of the Services

4. Ownership

All content, technology, trademarks, and systems provided through the Services remain the sole property of 1000containers LLC. This Agreement does not grant you any ownership rights.

5. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for violation of this Agreement or any applicable law.

6. Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Limitation of Liability

To the maximum extent permitted by law, 1000containers LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Services.

8. Governing Law

This Agreement is governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.

9. Contact

If you have questions about this Agreement or our policies, contact us at:
support@1000containers.com

10. Payment Services

If you use any feature of the Services that involves making or receiving payments, you acknowledge and agree that payment processing services are provided by Intuit Payments Inc., and your use of such services is governed by Intuit’s terms and privacy policies. 1000containers LLC does not directly process payments and assumes no liability for the services provided by Intuit.

Do you offer DDP/ Delivered pricing?

How soon will my order ship?

Can I arrange my own freight?

What should I do if my shipment arrives damages or incomplete.

How long does shipping usually take?

Do you ship to residential addresses or only commercial sites?

Is liftgate service available?

Can I get a freight estimate before placing an order?

Do you offer blind shipping or white-label delivery?

Have questions? We’ve got answers

Do you offer DDP/ Delivered pricing?

How soon will my order ship?

Can I arrange my own freight?

What should I do if my shipment arrives damages or incomplete.

How long does shipping usually take?

Do you ship to residential addresses or only commercial sites?

Is liftgate service available?

Can I get a freight estimate before placing an order?

Do you offer blind shipping or white-label delivery?

Have questions? We’ve got answers